moyang Privacy Policy
This page describes what we collect when you use moyang and how we keep that data protected. We take your privacy seriously and operate under clear principles: we collect only what we need to run our platform safely, we do not sell your information to third parties, and we give you control over your account at every step.
Our platform operates in supported jurisdictions where local law permits. When you create an account on moyang—whether to access our live-dealer tables, sportsbook markets, or slot games—you share information with us. We explain below exactly what that information is, who sees it, how long we keep it, and what rights you have.
What we collect on moyang
We collect your data in three ways: you give it to us directly, we gather it automatically as you use moyang, and we receive it from third-party payment processors.
Data you provide
When you register on moyang, we ask for your name, email address, date of birth, phone number, and residential address. For account verification (KYC), we may request a photo of your national ID or passport, and proof of your current address—such as a utility bill or bank statement. If you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we do not store your payment credentials; instead, our payment partner handles that securely and sends us only a confirmation token.
Data we collect automatically
Our servers log your IP address, device type, browser version, and the pages you visit on moyang. We track your gameplay sessions—which tables you join, how long you play, and your account balance changes—to detect fraud and to help you review your activity history. We use cookies and similar tracking tools to remember your preferences and to improve the moyang user experience across cities like Jakarta, Surabaya, Bandung, and Medan.
Data from third parties
Our payment partners (mobile banking, local payment, online payment, e-wallet processors) share transaction confirmations with us. We also receive data from fraud-detection services that help us protect moyang accounts from misuse. We do not buy or receive personal data from data brokers or other unrelated sources.
Key takeaways
- We collect your name, email, address, and ID only for account setup and legal compliance
- We track your sessions to prevent fraud and to let you view your history
- We never store your payment card or wallet credentials
- We do not sell your data to advertisers or third-party marketers
Our moyang privacy commitments
How we use your information
We use your data to operate moyang: to create and protect your account, to process your deposits and withdrawals through DANA, e-wallet, mobile banking, and other local rails, to verify your identity for legal compliance, and to send you service updates. We also use anonymized session data to improve our live-dealer studios, sportsbook coverage (including Liga 1 and Piala AFF), and slot-game performance. We will never use your personal information to contact you for marketing purposes without your explicit consent.
Data retention and deletion
We keep your account data as long as your moyang account remains active. After you close your account, we retain transaction records for seven years to comply with financial reporting laws in supported regions. We securely delete your personal identifiers (ID photo, address proof) after verification is complete, unless we are required by law to keep them. You can request deletion of non-essential data by contacting our support team; we will respond within standard business hours.
International data transfers
Our servers may sit outside your jurisdiction. When you use moyang, your data may be transferred to data centres in other countries for processing and backup. We use encrypted connections (SSL/TLS) to protect your information in transit. By using our platform, you consent to these transfers under the protections we have put in place.
Cookies and tracking
We use cookies to store your session token, language preference, and play history on moyang. These cookies help you stay logged in and allow us to personalize your experience across blackjack, roulette, baccarat, and other games. You can disable cookies in your browser, but some moyang features may not work as expected. We do not use cookies to track you on third-party websites.
Third-party processors and partners
We share your information only with service providers who help us run moyang—payment processors, fraud-detection vendors, and cloud hosting providers. These partners are contractually bound to keep your data confidential and to use it only for the services they provide us. We do not authorize them to sell or share your information with anyone else. Our payment partners handle local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and online payment transactions securely.
Your rights
You have the right to access, correct, or download your personal data from moyang at any time through your account settings. You can update your email address, phone number, and address directly. If you believe your information is inaccurate or if you wish to request deletion of specific data, contact us with your request; we will acknowledge it within standard business hours and respond with next steps.
Contact moyang
If you have questions about this privacy policy or how we handle your data on moyang, reach out to our support team through the in-app help centre or email us directly. We are here to clarify our practices and to address your concerns. Our services are available only where local law permits; by using moyang, you confirm that you comply with all applicable laws in your jurisdiction.